DiningRelay answers calls, handles menu and hours questions, starts reservation and order requests, and leaves your team with a clean next step instead of voicemail chaos.
A patient host that sounds clear, calm, and helpful.
Structured requests instead of scribbled notes and missed details.
DiningRelay handles the first conversation when the dining room is busy, the host stand is backed up, or the call comes after hours.
It gathers party size, requested time, order details, dietary notes, and contact information one step at a time.
The team gets a structured request, a transcript, and a clear handoff or follow-up instead of guessing what the guest needed.
Keeps the floor team focused while the caller still gets a polished answer.
Captures tomorrow's reservation or pickup request instead of sending guests to voicemail.
Repeats back important times, names, allergies, and order details before the call ends.
Add your hours, menu highlights, FAQs, reservation policy, and handoff number.
Point your Twilio number at the webhook and the host goes live immediately.
Reservations, pickup requests, and call transcripts show up in the operator dashboard.
Guests get a calm experience even when the restaurant is slammed.