DiningRelay covers the phone during service, captures reservations and takeout, answers guest questions, and saves every request in one clear dashboard.
Add your hours, menu basics, reservation rules, and handoff number. We handle the routing behind the scenes so the shift stays calmer for staff.
That is where reservations get missed, takeout orders disappear, and staff get pulled away from the guests already in the building.
Routine questions and reservation requests steal attention from the floor right when the shift is at its busiest.
If no one answers, callers do not wait around. They move on to the next restaurant with a faster response.
Allergies, pickup timing, party size, and callback numbers should not live on sticky notes or memory.
DiningRelay is designed to be easy for an owner or operator to understand fast, without turning setup into another tech project.
Hours, menu highlights, FAQs, reservation policy, after-hours rules, and the number to transfer urgent calls.
DiningRelay covers the line when staff are busy, between shifts, or after hours.
Reservations, takeout details, dietary notes, callback numbers, and guest questions are handled one step at a time.
Operators get the request, transcript, summary, and next step in one clear place.
DiningRelay is built to protect revenue and make the shift easier to run.
Reservation requests, takeout orders, and high-intent guest questions stay in play instead of disappearing.
The host stand, counter, and managers stop answering the same basic questions during the rush.
Callers still get a prompt, polished answer even when the restaurant is full and the staff is stretched.
This is a practical phone workflow for restaurants with request capture, clean handoff, and an operator view your team can actually use.
Friday, 7:30 PM / Party of 4 / Callback saved
2 smash burgers, 1 Caesar, nut allergy note, pickup at 7:45 PM
Guest asked if the restaurant was still taking takeout orders, placed a pickup request, and asked for parking details. Order and callback were saved for the team.
Party size, requested time, occasion, and callback details are saved instead of improvised later.
Items, allergy notes, and timing show up in a structured format the team can actually use.
Calls, requests, transcripts, and workflow status stay visible in one operator dashboard.
Clear plan boundaries, no vague packaging, and one optional number add-on if you want to keep your current line.
Annual billing saves 10% and locks in your rate for the year.
For one restaurant that needs dependable call coverage without extra complexity.
For busy independent restaurants that want tighter operations during the rush.
For higher-volume restaurants that need repeat-guest visibility, connected systems, and rollout support.
The biggest concerns are usually setup, staff disruption, visibility, and keeping the public phone number.
Port your existing public line for $29 per month and keep guests calling the same number.
Add your hours, menu basics, reservation rules, and handoff number. We handle the routing.
Staff review saved requests and next steps in one dashboard instead of learning a new call process.
Reservations, takeout, and guest questions land in one clear view with summaries and callback details.
Choose a plan, create the workspace, add your hours, menu basics, reservation rules, and handoff number, then test the line.
Yes. You can keep the current public restaurant number with the optional porting add-on.
Reservations, takeout requests, hours and parking questions, basic menu questions, and after-hours callback capture.
A saved request with caller details, notes, transcript summary, and the next action in the operator dashboard.
Call the live demo first to hear how it handles reservations, takeout, and guest questions. Start restaurant setup when you are ready to launch your own line.